Kindly check through each below items to verify: -
Temporarily disable any security program, such as Windows Defender, software firewall, hardware (router) firewall, antivirus, phishing filter, ad-blockers from toolbars, that may interfere with the online verification process for the duration of the installation.
Adding the related program folder (eg: %ProgramFiles%\Reallusion\Character Creator 3\Bin64\CharacterCreator.exe) and also the folder (C:\Users\Public\Documents\Reallusion) to the Windows Defender white list.
Make sure that you can connect to our website: -
www.reallusion.com
Use Google Chrome as the default browser for the time being and temporarily bypass using a proxy server if you are using one: -
Go to "Control Panel" > "Network And Sharing Center" > "Internet Options" > "Connections" tab -> click on the "LAN Settings" button > un-check "Use a Proxy server..."
Disabled proxy: -
https://proxy-sale.com/company/articles/operating-systems/how-to-disable-proxy-on-windows-11-10-8-7/
To ensure the following registry value is set to 0:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings*ProxyEnable*
To disable WinSock Proxy Client: -
https://www.itprotoday.com/management-mobility/how-can-i-bypass-winsock-proxy-client
Simply add our 2 websites http://da.reallusion.com and http://widgetcast.reallusion.com to the list of "Trusted sites" in your Windows Internet Options.
i) Go to "Control Panel" > "Network and Sharing Center" > "Internet Options" > "Security" tab > select the "Trusted sites" Zone -> click on the "Sites" button.
ii) Type in our address da.reallusion.com in the "Add this website to the zone" box and click the "Add" button. It's necessary to un-check the "Require server verification (https:) for all sites in this zone" at the bottom of the window before you can add the address.
iii) Repeat the step (ii) with add-in widgetcast.reallusion.com.
Ensure the Reallusion website is not listed in the hosts file at "C:\Windows\System32\drivers\etc\hosts". Remove the entry if there is.
https://support.microsoft.com/en-us/help/923947/you-cannot-modify-the-hosts-file-or-the-lmhosts-file-in-windows-vista
*** How to: https://youtu.be/J9gsMGCq9I8
Disable IPv6 connection: -
https://networking.grok.lsu.edu/Article.aspx?articleid=17573
Click Start, click Control Panel, click "Network and Internet", and then click "Internet Options". Go to "Advanced" tab, make sure **【TLS 1.0】、【TLS 1.1】、【TLS 1.2】**are checked.
Make sure you login with Administrator privilege on your PC when you install the program.
After this, re-install the Reallusion product.
https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-grant-myself-full-admin-rights/d2b4e3fd-42b6-42f5-b27e-4e33f961f9d1
Run "Windows Update" and check whether it is the newest. If Windows is not updated ceaselessly, several issues might occur.
Disable "Use automatic configuration script", under Internet Properties > Connections > LAN Settings.
If you still encountered the same issue after this, please contact our Support Team for further assistance.
Generally, we DO NOT support Parallels Desktop or Virtual Machines for our latest programs, and using it may carry risks in the future.
We recommend using our latest program exclusively on the Windows platform, in accordance with our product system requirements.
This is a known issue for Windows 8/10/11 in which the Hyper-V windows feature is turned on. You may have Hyper-V as part of the Windows Phone SDK or Windows 8/10/11 version is turned on Hyper-V by default.
Other than the mentioned Hyper-V, make sure to turn the below Windows features (in Control Panel) off: -
Please disable them before you install Reallusion program and you may enable them back after you have installed the Reallusion program.
How to: http://www.youtube.com/watch?v=G-07GnoFRHw
Also, turn off the virtualization function from the BIOS and confirm whether certain virtualization-related applications are installed, eg: Docker Desktop.
Last but not least, update your graphics card or network card driver.
If you are getting a missing Mfc120u.dll or MSVCP120.dll error, then this is a missing file related to your systems Visual C++ Runtime files.
To resolve the problem, please first run "Windows Update" to ensure that your system has all the latest system updates from Microsoft.
If this doesn't resolve the issue, please try download and install Visual C++ 2013 from the link below.
Visual C++ Redistributable Packages for Visual Studio 2013: -
http://www.microsoft.com/en-us/download/details.aspx?id=40784
For 64-bit version of Windows, make sure to install both files: "vcredist_x86.exe" and "vcredist_x64.exe".
Whereas for 32-bit version of Windows, only install the "vcredist_x86.exe".
More info on Win 11 system: https://answers.microsoft.com/en-us/windows/forum/all/vcruntime140dll-and-msvcp140dll-missing-in-windows/caf454d1-49f4-4d2b-b74a-c83fb7c38625