Reallusion Technical Support

My Account

Language:


Search:	Browse by Category:

FAQ Main Page

ASK QUESTION

View Questions by Category:

General FAQs (15)

Purchase FAQs (25)

Product FAQs (354)

Top 5 Articles

Does CrazyTalk provide a Mac version?
CrazyTalk does not provide a Mac version. However, you can export to the general media formats such as AVI, RM, WMV to playback on Mac....

Not Rated

Last Update: 2009-09-16

Why does this error message (see below) always pop up during the installation process?

"Online Verification Failed! Setup is unable to retrieve the information from internet to validate your serial number. The problem may occur due to the internet connection failure, DNS recognition problem, or the firewall blocking. If you do have internet access, please retry installation on a later time. Setup will be terminated."
When this message appears, it generally indicates that the installer cannot connect to our server to perform activation process. This situation may be caused by any of the following reasons:1) Your ......

Not Rated

Last Update: 2009-09-10

What is the difference between EX and full version?
Version iClone3 EX iClone3 Standard iClone3 PRO Price (download version) Free $79.95 $199.95 Timeline Editor and Tracks Yes**Pro features for 30 days. After that, iClone Standard features with no expiration. ......

Not Rated

Last Update: 2009-09-10

How much time can I record voice?
The maximum length of time for voice recording and wav import is 30 minutes. The exceeding part of the wav files will be trimmed off....

Not Rated

Last Update: 2009-09-16

Is there a Mac compatible version for CrazyTalk?
CrazyTalk does not support Mac as of yet. If you wish to share your creations with Mac users, however, you can export them to universally accepted formats such as AVI, RM, ......

Not Rated

Last Update: 2009-09-10

Last 5 Articles

After receiving a message that some data may be lost, how much data will I really lose when editing and exporting?
• Load: - If the original prop or avatar contains timeline animation (created by the iClone Timeline Editor), then it will be removed when loading into 3DXchange. • Make sub-prop: - ......

Not Rated

Last Update: 2010-03-22

Why do I get this error message-”Replace Model Failed “, when using Argile to sculpt an object?
Since Argile cannot recognize a changed vertex, make sure that you do not check on the “Auto-Smooth” and “Weld Vertex” functions before exporting an .OBJ file....

Not Rated

Last Update: 2010-03-22

Why does it show an error after clicking Perform, when I convert a prop with embedded perform animations to non-human character?
This problem is caused by the iAvatar name which does not use double space in the new avatar name....

Not Rated

Last Update: 2010-03-22

How to edit a prop motion when I imported a non-Human character from 3DXchange?
To edit a prop motion in iClone just follow the steps below:1. To begin, remove the first Transform key and Perform clip in the iClone Timeline Editor before you do motion ......

Not Rated

Last Update: 2010-03-22

How many input/ output file formats does 3DXchange4 support?
Version/ File format Input Output Standard .iProp .iAvatar .VNS .3DS .OBJ .SKP .iProp .iAvatar .iMotion .OBJ PRO .iProp .iAvatar .VNS .3DS .OBJ .SKP .FBX .iProp .iAvatar .iMotion .OBJ...

Not Rated

Last Update: 2010-03-22